Refund & Returns Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must:

• Be in the same condition that you received it
• Be unused and unworn
• Include original tags where applicable
• Be in original packaging
• Include proof of purchase or receipt

Please inspect your order upon arrival.

If your item is damaged, defective, or incorrect, contact us immediately so we can evaluate the issue and make it right. Potential resolutions may include:

• Replacement product
• Repair solution
• Refund where applicable

The following cannot be returned:

• Perishable goods
• Custom or personalised products
• Personal care products
• Hazardous materials
• Flammable liquids
• Gases
• Sale items
• Gift cards

If you are unsure whether your item qualifies, please contact our support team before initiating a return.

The fastest way to receive a replacement product is to return your current item and place a new order once the return is approved.

If your order is delivered within the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.

Returned items must:

• Be unused
• Be unworn
• Include original packaging
• Include tags where applicable
• Include proof of purchase

Once your return is received and inspected, we will notify you whether your refund has been approved.

If approved:

• Refunds are issued to the original payment method
• Processing typically occurs within 10 business days
• Bank processing times may vary