Lifetime Warranty Terms

Lifetime Warranty Terms – Tools

1. Coverage
We offer a lifetime warranty on all hand tools purchased from IRONVOLT. This warranty guarantees that the tool will be free from defects in materials and workmanship for the lifetime of the product under normal use. If your tool breaks, bends, cracks, or snaps during normal use, we will provide a replacement.

2. Definition of Normal Use
“Normal use” refers to using the tool for its intended purpose according to the user manual and safety instructions. Misuse, abuse, or improper use is not covered.

3. Exclusions
This warranty does not cover:

  • Wear and tear or cosmetic damage (scratches, rust, paint chips)

  • Damage caused by misuse, abuse, or improper maintenance

  • Modification, alteration, or use of the tool for purposes other than its intended function

  • Damage from mechanical grinding, burning, or other improper techniques

  • Cases, storage containers, or foam inserts

4. Claim Process
To make a warranty claim:

  1. Fill out the Warranty Claim Form on our website.

  2. Provide proof of purchase (order confirmation with Order ID).

  3. Send a clear picture of the broken or defective tool.

  4. Once validated, we will issue a replacement. Please note: a shipping fee applies for sending the replacement tool, which is payable by the customer.

5. Timeframe for Claims
Claims must be submitted within 30 days of discovering the defect.

6. Replacement Policy
If the original tool is unavailable, we will provide a replacement of equal value or similar specification.

7. Company Rights
LEMON MEDIATION LTD (IRONVOLT) reserves the right to step back from or cancel the lifetime warranty at any time, with or without reason, and may decline claims at its sole discretion, whether or not the stated requirements are met.

8. Limitations & Legal Protections

  • The defective tool does not need to be returned.

  • This warranty is non-transferable and applies only to the original purchaser.

  • Limitation of Liability: LEMON MEDIATION LTD (IRONVOLT) is not responsible for any indirect, incidental, or consequential damages resulting from the use, inability to use, or malfunction of the product.

  • No Other Warranties: Except as stated, LEMON MEDIATION LTD (IRONVOLT) disclaims all other warranties, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

  • This warranty gives you specific legal rights, and you may also have other rights which vary by jurisdiction.

  • Modification of Warranty: We reserve the right to modify these warranty terms at any time without prior notice. Changes do not affect claims made before the modification.

  • Governing Law: This warranty is governed by the laws of England, United Kingdom, without regard to conflict of laws principles.

9. Customer Acknowledgment
By submitting a warranty claim, the customer acknowledges and agrees to these terms, including that the company may step back from or cancel the lifetime warranty at any time, with or without reason.

10. Contact Information
For warranty service or questions, please contact us here.